Setup

The setup process is relatively straightforward, but there are a few things to be aware of.

The only piece of information that you the application cannot provide is your smart meter IHD MAC ID. This is a 12-digit number that is often printed on the back of the smart meter IHD, but sometimes it can be found within the user interface of the IHD.

A useful page with help for finding your IHD MAC ID is provided by howz.com: howz.com/mac

Your energy meter MPAN/MPRN numbers are also required, but these can be obtained through the National Grid lookup service supplier.nationalgrid.co.uk for electricity meters and findmysupplier.energy for gas meters.


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